07 February 2013
Attended by almost 1400, the eighth annual Card & Payments Awards once again proved to be a great occasion for almost all major players from the industry to come together to acknowledge and celebrate customer service, product innovation and general excellence.
The awards ceremony hosted by Alexander Armstrong followed a black tie dinner at The Grosvenor House Hotel. The event raised valuable funds for The Card & Payments Awards-nominated charity, Great Ormond Street Hospital Charity.
A wide range of companies from across the card and payments industry were up for a sought after winners trophy. The winners of the awards were spread throughout the industry and two companies gained a haul of three Awards each; American Express and Nationwide. Barclays Bank topped the Awards league table with four in total.
In the Best Alternative Payments Programme, i-movo won for its i-movo CashOut Digital Voucher system. The judges have recognised i-movo for its pioneering alternative payment system which brings an innovative and socially useful payment method to the UK.
A full list of winners is listed below:
• Best Card Design of the Year – Barclays Bank
• Best Card Benefits Programme of the Year- American Express
• Best Alternative Payments Programme – i-movo
• Best Overseas Payments Programme – Barclaycard US
• Best Charity Card Programme – Amnesty International and The Co-operative Bank
• Best Security or Anti-fraud Development – Capital One
• Best Corporate Social Responsibility Programme – American Express
• Best Technology Initiative of the Year- Acceptacard
• Best Business Card Programme – CorporatePay
• Best CRM Programme – Royal Bank of Scotland Group
• Best Achievement in Customer Service – Nationwide Building Society
• Lifetime Achievement Award – Ken Howes
• Best Marketing Campaign of the Year – Credit Cards – Tesco Bank
• Best Marketing Campaign of the Year – Other Payments Products – Barclays Bank
• Most Responsible Credit Card Lending Practices – Nationwide Building Society
• Best Industry Innovation of the Year – American Express
• Best Card Cross-selling Programme of the Year- The Co-operative Bank
• Best Initiative in Mobile Payments – Pingit
• Best Merchant Acquiring Initiative – Lloyds TSB Cardnet
• Best Affinity or Co-branded Card Programme- Asda & LaSer UK
• Best New Debit Card Product of the Year – M&S Bank
• Prepaid Card Product of the Year CitizenCard & Valitor
• Best New Credit Card Product of the Year – Nationwide Building Society
• Industry Personality of the Year – Colin Grannell
The independent judging panel of industry experts was chaired by Moneyfacts Group Chairman, John Woods. The judges were highly complimentary of the standard and range of entries from the industry and feel that this is indicative of the cachet that being shortlisted and indeed winning an Award can bring to individuals, teams and companies. It is good for the industry to be proud of its achievements, innovations and practices.
Martin Fielding, CEO of Card Partnerships (organisers of The Card & Payments Awards) comments: ‘We are delighted that The Card & Payments Awards have produced such great winners and finalists this year. The event continues to be a great showcase for innovation, customer service and best practice as well as the ‘go to’ networking event for UK & Irish payments industry.’